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FAQs

 

Shopping

We accept all type of debit and credit cards both local and international. However, we don't have a facility to receive Paypal payment yet. We will enable this very soon.

As soon as you finish the checkout using your card details it will charge instantly.

Setup an account is optional. But you will get a option to create an account on you checkout page. This will help you to track your order from your account dashboard.

We do not store your Credit Card information in our billing system. We accept payment through Credit Card via Stripe as payment processor.

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.

Note: We cannot give refunds once payment is verified.

Shipping, Returns, & Warranty

Shipping Policy and Time will vary depending on the Shipping method you will choose upon the checkout time. Depending on your shipping location shipping time can vary slightly.

After logging into your account, the status of your checkout history can be found under Order History. For orders via registered postage, a tracking number will be given to you after the receipt given from shipping partner.

 

We ship internationally via FedEx and the U.S. Postal Service. Just enter in your shipping address in the shipping information section of the order process, and use the Country dropdown to select your country from the list that appears.

Customs, duties, and taxes vary widely from country to country; please check with your local customs agency for details on estimated costs. (Customs/VAT fees must be paid by the recipient, and cannot be paid for in advance).

 

Members who ship their orders within USA should expect to receive their orders within three (3) to seven (7) working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return read our Return Policy.

To initiate a return first read our return and refund policy. Contact us with your invoice and we will initiate the process if you meet our return policy.

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